Who this is for: AppSumo lifetime-deal customers. On a regular CluGTM plan instead? See the main product docs. Support agent: confirm the user is on an AppSumo code before giving this advice.
TL;DR: Buy on AppSumo → click Redeem → sign in or create your account → pick a workspace you’re an admin of. Your records, seats, limits and first month’s credits start right away. Your one-time credits unlock 60 days later. Activate within 60 days of purchase.
Activate Your AppSumo Code
Steps
Buy the deal on AppSumo
Buy your License Tier on AppSumo. After checkout, your code is on your AppSumo Products page.
Click “Redeem” or “Access” on AppSumo
From your AppSumo purchase, click the button to open CluGTM. AppSumo hands your license to CluGTM securely, so you never copy a key by hand.
Sign in or create your account
You land on the Activate your AppSumo deal page. Sign in, or create an account. CluGTM then checks your license (“Verifying your AppSumo license…”).
Pick the workspace
Only a workspace admin can apply an AppSumo license. If you have more than one workspace, “Which workspace gets this license?” lists the workspaces you own. Click one. If you aren’t an admin of any workspace, click Create my workspace, or ask a workspace admin to redeem the code.
You’re activated
You see “AppSumo Tier N activated” and CluGTM takes you to your workspace. Your tier’s records, seats, list limits, search allowance and first month’s credits apply right away, and your records and monthly credits refresh every 30 days from now. Your one-time credits unlock 60 days after activation.
When your records and credits start
| When | |
|---|---|
| Monthly records | Right away, then every 30 days |
| First month’s credits | Right away |
| Monthly credit refill | Every 30 days after activation |
| One-time credits | 60 days after activation (then never expire) |
| One-Time Credits add-on bought with the deal | Right away |
Check the unlock date under Settings → Plans & billing → Current plan: “Lifetime · N one-time (unlocks date) + M/mo”. See Records & Credits.
First things to set up
- Premium sources are off by default, so enrichment uses only CluGTM data and your records. To let CluGTM search 25+ providers when our data misses, turn them on in Settings → Plans & billing → Premium sources. See Premium sources.
- Claude and ChatGPT: add the CluGTM connector on any tier. See MCP.
- Chrome extension: install it and sign in. See Browser extension.
- Tiers 7 to 9: connect your inbox in Settings → Sequencing → Mailboxes, then ask Clu to build your first sequence and agent.
Activation window
Activate your license within 60 days of purchase. Activate right away so your records and monthly credits start, and the 60-day clock for your one-time credits begins.
One license per workspace
Each AppSumo license links to a single CluGTM workspace, and a workspace runs on one license: codes don’t stack. For more records, credits, seats or limits, move to a higher tier on AppSumo while the deal is available, and your plan updates automatically. For extra credits, use the One-Time Credits add-on. See the FAQ.
AppSumo workspaces don’t get the CluGTM Pro trial. If you activate a license on a workspace that’s on a Pro trial with a card, the trial ends and your card isn’t charged at the end of it. Credits the trial gave you stay.
Inviting your team
Your tier sets how many team members you can have: 1 seat on Tiers 1 to 3 and 5 seats on Tiers 4 to 9. Admins invite teammates at Settings → Organization → Members → Invite member in the app .
Troubleshooting activation
- “You’re not an admin of any of your workspaces.” Only an admin can apply a license. Create your own workspace from the activation page, or ask an admin of the workspace to redeem the code.
- One-time credits missing? They unlock 60 days after activation. Check the date on the Plans & billing page.
- Emails and phones staying blank? Your records window may be used up, or our data doesn’t have that person. See Records & Credits.
- Credits or limits not applied at all? Check that you reached CluGTM by clicking through from AppSumo (not by signing up separately), and that you’re in the workspace you activated.
- “This AppSumo license is already linked to a different workspace.” Sign in to that workspace, or contact support to transfer it.
- “Your activation token expired before we could attach the license.” Restart from the redemption link in your AppSumo account.
- Wrong workspace? A license links to one workspace. Contact support before doing anything else.
Need a hand? Email support@cleanlist.ai with your AppSumo order or license details.